Services

BEFORE YOU FLY

Please ensure that you have adequate insurance to cover all of your personal belongings and medical care.

TRANSPORT

Taxis are readily available at both the airport and Island Village and takes approximately 20 minutes. There is a taxi rank at the entrance of the resort.

Please be advised that there is no reception at island village so it is necessary for you to contact Veronique on +34………when you are leaving the airport or if you experience any flight delays. if you plan to go elsewhere before you reach your accommodation, please phone Veronique when you are 20 minutes away. in the event that you don’t telephone Veronique, this will lead to delays in you receiving your keys which may have to be left in a security box for you to collect.

ARRIVAL

Upon your arrival you will be met by a representative with the keys to your accommodation;

In your accommodation you will find a small toiletry pack in each bathroom and a welcome pack in the kitchen, to get you started. If you feel there is anything lacking that will help make your stay more comfortable for example extra pillows or blankets, then please speak to our representative.

Each villa has the following facilities:-

  • Satellite TV
  • Safes
  • WiFi

 

CHECK IN/OUT

Your accommodation will be ready for you to check in on your arrival day at 16:00 and you will be required to check out on your day of departure at 10:00am. A secure Luggage Location will be available for your convenience in case of late flight departures.

CLEANING

On the day of your arrival your accommodation will be thoroughly cleaned with fresh bed linen and towels, this will be repeated once a week, mid week the bathrooms and floors will be cleaned and your bins emptied.